TLDR Review: CyberPower Systems 12"
Verdict
The CyberPower Systems 12 offers great features such as ample connectivity options and protection against power surges, but unreliable battery backup performance and misleading capacity claims raise concerns. It's ideal for less demanding applications, but not a dependable option for high-wattage devices like gaming PCs. If you're looking for hassle-free protection and backup for sensitive electronics, this may be suitable; however, those with higher power needs should consider alternatives with more reliable power capacity.
- Top pro:
- Includes a USB power jack and two USB charging ports for added convenience.
- Top con:
- Actual capacity is misleading, with an actual of 47 watt-hours, affecting performance with high-wattage devices.
Pros
- •Includes a USB power jack and two USB charging ports for added convenience.
- •Features 12 outlets, 6 with battery backup, with 4 spaced for large transformers, making it easy to accommodate multiple devices.
- •Effectively protects equipment from power surges and provides reliability for home servers.
- •Comes with a 3-year warranty and a $150,000 Connected Equipment Guarantee for peace of mind.
- •Useful for preventing NAS shutdowns during power outages and protecting against lengthy RAID rebuilds.
- •Free PowerPanel software allows management and testing of the unit with good options for automatic shutdowns.
- •Provides enough backup time for a graceful shutdown of devices like routers and external HDs during outages.
- •Wall mount tabs offer a neat installation under a desk.
- •Highly recommended for its reliability and protection for electronics and data.
Cons
- •Actual capacity is misleading, with an actual of 47 watt-hours, affecting performance with high-wattage devices.
- •Fails to provide adequate backup for devices with demanding power needs, like gaming PCs or CPAP machines.
- •Issues with beeping and random power draws from the battery even when plugged in.
- •Problems with shutdown without warning, even with a seemingly good battery.
- •Customer support experience is unsatisfactory, especially regarding the warranty and claims of tampering.
- •Difficulty in using all available slots due to power adapter orientations.
- •Several users reported the unit arriving defective or dead on arrival.
- •Troubleshooting is ineffective in resolving some operational issues.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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